Support
Need help, found a bug, or have feedback? We'd like to hear it.
๐ง Email us
The fastest way to reach us for account issues, bug reports, or general questions.
support@pikzr.com๐ก๏ธ Report content or a user
You can report a post, video, comment, or user directly from within the app โ tap the "ยทยทยท" menu on any piece of content. Reports are reviewed by our team and not shared with the reported user.
Frequently asked
How do I delete my account?
Open the app, go to Settings โ Delete Account. This permanently removes your profile and everything you've posted โ it can't be undone.
I can't sign in with Google/Apple โ it says an account already exists
This means you already have a Pikzr account under a different sign-in method using the same email. Try the method you originally signed up with (Apple, Google, or email/phone), then add the other one from Settings once you're in.
How does the AI opinion feature work?
When you ask for an AI opinion, your photo(s) are sent to Google's Gemini API for that one request only and aren't stored afterward. It's automated and meant for fun โ not professional advice.
Someone is harassing me โ what can I do?
Block them from their profile (they won't be notified) and report the content that concerns you. Our team reviews every report.